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Issues, Ideas, Projects and Work Orders glossary

Plain meanings of the terms you see in Issues, Ideas, Projects, Work Orders, savings and time studies.

Written by Angad Singh

This glossary explains the terms you will see most often in Issues, Ideas, Projects and Work Orders, including savings and time study terms. The modules were renamed in 2026: Tags are now Issues, Suggestions are now Ideas and Kaizen is now Projects. Older screens and reports may still show the old names.

Term

Meaning

Issue (formerly Tag)

A problem or abnormality spotted on the floor that needs fixing. Issues live in Daily management and can be escalated between tiers.

Idea (formerly Suggestion)

An improvement proposal from anyone in the plant. Ideas are reviewed, approved and implemented, and earn points.

Project (formerly Kaizen)

An improvement project run with a methodology such as PDCA, DMAIC or A3. The Projects module still shows the word Kaizen in some screens.

Work Order (EWO)

A record of a breakdown or emergency repair, with downtime, repair details and root cause. Found under Daily management, Work Orders.

Action

A task inside a project's action plan, or raised from a failed check.

Project type

The kind of project, such as Quick Win, Kaizen Event or DMAIC Project.

Methodology

The problem-solving approach and its phases, such as PDCA or DMAIC.

Phase

A stage of the methodology, such as Plan or Do.

Section

A tool or form inside a phase, such as 5W1H, Root Cause Analysis or Action Plan.

RCA Agent

The AI assistant that proposes root causes and countermeasures. Available in Projects and in Work Orders.

Focused / Systematic

Focused projects fix one specific problem; systematic projects address several related issues, for example across an area.

Project lead

The person responsible for the project.

Sponsor

The manager who supports the project and removes obstacles.

Member

A team member working on the project.

Assignee

The person an item or action is assigned to.

Label

A keyword you add to group or filter projects. Not the same as an Issue.

Hard savings

Savings that show up directly in the budget, such as less scrap or lower overtime.

Soft savings

Real benefits that do not directly reduce spending, such as time freed up or avoided cost.

Saving status

Where savings are in their lifecycle: planned, active, complete or inactive. It feeds the savings glide path.

Glide path

A chart comparing planned and actual savings over the year.

Revised due date

A due date that has been changed from the original.

Slippage / days delayed

How far a project is behind its due date.

Loss type

The kind of loss the project addresses, such as downtime or quality. Loss types come from Cost Management.

Pillar

The improvement area the project belongs to, such as Safety, Quality or Maintenance.

Tools

The lean tools and skills used on a project, linked to the Skill Matrix.

Expansion

A follow-on project that spreads a solution to other areas.

MTTR

Mean time to repair: the average time to get equipment running again. Calculated on closed Work Orders.

VA / SVA / NVA

Value-added, semi-value-added and non-value-added time, used in time studies.

Note: when an Idea becomes a Project, the Idea keeps its own number and the Project gets a new number in the Projects sequence.


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