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About notifications and reminders

Learn which in-app, email and push notifications LeanSuite sends, what triggers them and how to change them.

Written by Angad Singh

LeanSuite keeps you up to date with in-app notifications, emails and mobile push notifications. This article explains where they appear, what triggers them, and how to change your preferences.

Where notifications appear

  • Bell icon (top right): in-app notifications.

  • Email: sent to the email on your account. Users without an email address see in-app notifications only.

  • Mobile app: push notifications.

What you're notified about

  • Assignments: when a Kaizen, tag, action or task is assigned to you.

  • Due dates: reminders before and after an item is due.

  • Daily Standard Work: an email 30 minutes before a scheduled checklist or audit is due.

  • @mentions in comments.

  • Approvals: items waiting for you, and requests to extend due dates.

  • Escalations: when a tag is escalated to your tier.

  • KPIs: reminders to enter values when they're due.

  • Workflow changes: if your admin has set a workflow to notify people when an item changes status.

  • LMS: overdue courses.

  • Documents: review and expiry reminders for documents you own.

Changing your preferences

You can choose email or push notifications in your personal settings. Admins control which workflow notifications are sent.


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