If something isn't working as expected, or you have an idea that would make LeanSuite better, let us know. This article explains how to contact support and what to include.
Contact support
Email [email protected], or
use the chat in the bottom corner of this Help Center, or
contact your LeanSuite customer success manager.
What to include when reporting a bug
your company and facility
the module and page, for example Kaizen → Dashboard
what you did, what you expected, and what happened
a screenshot or short screen recording
whether it happens every time, and in which browser or app
Requesting a feature
Tell us what you're trying to achieve and why. Real examples from your site help us prioritize.
Before you contact us
Refresh the page, or log out and back in. This fixes most permission and loading issues.
Search this Help Center.
New features
We release updates regularly. See the Release Notes collection for what's new.
