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Report a bug or request a feature

Contact LeanSuite support to report a bug or request a feature, and know what details to include.

Written by Angad Singh

If something isn't working as expected, or you have an idea that would make LeanSuite better, let us know. This article explains how to contact support and what to include.

Contact support

  • use the chat in the bottom corner of this Help Center, or

  • contact your LeanSuite customer success manager.

What to include when reporting a bug

  • your company and facility

  • the module and page, for example Kaizen → Dashboard

  • what you did, what you expected, and what happened

  • a screenshot or short screen recording

  • whether it happens every time, and in which browser or app

Requesting a feature

Tell us what you're trying to achieve and why. Real examples from your site help us prioritize.

Before you contact us

  • Refresh the page, or log out and back in. This fixes most permission and loading issues.

  • Search this Help Center.

New features

We release updates regularly. See the Release Notes collection for what's new.


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