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About the Job Cover Matrix

See who is qualified to cover each job, spot single points of failure, and plan cross-training.

Written by Angad Singh

The Job Cover Matrix shows, for each job or area, which people are qualified to do it, based on the skills and procedure sign-offs recorded in the Skills Matrix.

What it helps you do

  • Cover absences: quickly see who else can run a job when someone is off.

  • Spot single points of failure: jobs that only one person is qualified for.

  • Plan cross-training: see where more people need to be trained, then assign training or on-the-job sign-offs.

How qualification is decided

Qualification is based on what each team requires:

  • the skill levels people have reached, for example after passing a linked course or practical assessment

  • the required procedures they have signed off

Keeping it accurate

  • Keep required skills and procedures up to date for each team.

  • Keep training records and procedure sign-offs up to date so everyone's qualifications are complete.


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