The F-Tag module is for problems found on the floor, such as safety hazards, quality defects, equipment abnormalities, leaks or 5S issues. Anyone can raise a tag. It's assigned to the right person, fixed, and verified.
How a tag works
Raise: on the web or mobile app, choose the tag type, location, priority and a description, and add a photo. Scan a location QR code to fill in the location automatically.
Assign: the tag goes to the right person automatically based on your settings, or it's assigned manually.
Fix: the assignee works on it, adds comments and attachments, and updates the status.
Escalate (optional): if it can't be fixed at this level, escalate it to the next tier.
Verify and close: an approver checks the fix and closes the tag.
Ways to view tags
Open the module by clicking Tag on your home page. The left menu gives you each view:
Tag Dashboard list, with filters, group-by and saved views
Kanban Board by status
Floor Plan showing tags on a map of your facility
Tag Reports
Tag types
Your site decides which tag types to use, for example Safety, Quality, Environment, Autonomous Maintenance and Professional Maintenance. Each type can have its own color and routing.
From tag to improvement
If the root cause needs a bigger fix, start a Kaizen from the tag.